Delivery of the sofa beds is a white glove, booked in, 2 man delivery service direct to the customers home.
Service includes room of choice delivery, assembly and packaging disposal. Orders are tracked and traced along the whole delivery process.
The sofa beds are delivered within *5 weeks.
Approximately 1 week before delivery an SMS text message will be sent to the customer suggesting possible delivery dates for them to choose.
All deliveries will be carried out by a 2 man team and where possible we will do our utmost to put the items into the customers room of choice.
All room of choice deliveries will be subject to a site survey by the driver who will decide whether it is possible to place the item in the customers room of choice.
If in the event after the site survey the delivery team deems it unsafe or considers that they would be unable to place the item(s) in the customers room of choice, the driver would ask the customer for an alternative room to place the product.
In the interest of safety, the route to the desired location of the purchased unit must be clear of any obstructions.
Yours and the delivery team’s safety is of prime importance and takes priority.